In the “Whence” window (the source of the order – ‘lead’) you can define the sources from which customers come to your moving company to order an move. As example: whether it is from other customer recommendation or through your site organically, through a specific advertisement or any social network. Although you do not have to fill out nor create your order sources – “Whence`s”, this is an essential tool to help you analyze and understand much better where it pays to invest your company resources (especially on the long run).
It is recommended to give a brief and concise name; Google, Advertisement, Recommendation, Facebook etc.
“Whence” – short and easy to understand
“Comment” – provide any comments by need
“Register” – click to create a new instance
Once you create an new “Whence” instance it can not be deleted however you can edit it at any moment.
If you’ve get a lot of orders from a specific promotional source or lead do not delete it, just create a new “Whence” instance so you can later on analyze where it’s best to invest your resources.
“Whence” – observe and edit in needed
“Comment” – observe and edit any relevant comments
“Update” – click to apply changes (one by one)
Note that each field must be updated separately.